Consumer Rights – Withdrawal – Cancellation and Return Conditions

Login
These are the terms and conditions (Sales Terms) that will apply to all product purchases (“shopping”) made from Labor Organic, including gift cards and e-gift cards, using our website. By ordering products through www.labororganic.com, Labor Organic microsites, mobile sites, or mobile applications (collectively referred to as “Website”), or by phone, you accept and confirm the binding nature of these Sales Terms. We may change the Sales Terms from time to time. By continuing to use our website after these changes have been announced, you are deemed to have accepted the revised Sales Terms. If you have any questions about the Sales Terms or your order, please send an email to our Customer Service department using the Contact Us section on our website or call us at 0850 335 0 373.


Order Acceptance and Billing
Orders are subject to verification and acceptance prior to shipment. All billing information must be provided accurately and completely. Providing incorrect or incomplete information may result in a violation of the Terms of Sale and the cancellation of your order. Labor Organic reserves the right to request additional information to verify your identity and billing information before accepting an order. We reserve the right to reject or cancel any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or issues identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment method) has been charged, a credit will be issued to your credit card (or other applicable payment account) in the amount of the charge. If your order is canceled in whole or in part, or if additional information is needed to accept your order, we will contact you. Labor Organic may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization is not billed to you; however, your card issuer may hold this amount for a short period. The length of this hold is determined by your card issuer. We do this to ensure that your card details are still valid and that sufficient funds are available to complete the transaction. By confirming your purchase at the end of the checkout process, you acknowledge and agree to accept and pay for the item(s). For most orders, your credit card will not be charged until your order is shipped, but orders paid for with a gift card or e-gift card (collectively, “Gift Card”) or PayPal account will be charged at the time the order is placed. Labor Organic reserves the right to limit the quantity of items purchased per person, per household, per email address, per IP address, or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address, email, and/or IP address. We will notify you if such limits are applied.


Billing, Payment, and Shipping Information Errors
Some orders cannot be processed due to errors in the information you have provided, including but not limited to: incorrect credit or debit card number, expiration date, and/or card security number or other payment information; incorrect billing information (e.g., if the billing information you provided does not match the information on file with your financial institution); insufficient or incorrect shipping address (including street, city, state, area code, or postal code); or any suspected fraudulent information.


Purchase Reshipment
Products sold on our website are for personal use only and may not be resold. Reselling our products for personal or commercial gain is strictly prohibited. Orders that appear to be for resale purposes will not be accepted, and we reserve the right to cancel such orders. Labor Organic reserves the right to cancel orders at its sole discretion, including orders that exhibit characteristics of high quantities, frequent ordering, orders placed by distributors or resellers (retailers), or use of freight forwarding. Labor Organic also reserves the right to cancel subsequent orders from these customers. Resale under this Agreement is defined as the purchase or attempted purchase of any product(s) from Labor Organic for the purpose of engaging in a commercial sale with a third party.


Previous Fraudulent Order History
Labor Organic reserves the right to refuse any order suspected of fraudulent activity and may refuse to process subsequent orders from customers with a history of fraudulent orders. We may also refuse any order linked to a previously disputed credit card. If Labor Organic rejects your order due to a pricing error or other product information error, we will notify you via the email address you provided and ask if you wish to reorder once the information has been corrected. If we do not receive a response from you within seven days, Labor Organic may cancel the order.


Pricing and Payment Policies
The products offered on our website are subject to availability. The prices listed on our website are in TL and are valid only within the territory of TR. Labor Organic reserves the right to update and correct the information on our website at any time without prior notice and cannot be held responsible for any incorrect information or any information published on our website. Prices and stock availability are subject to change without notice. In cases where the product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for the product at the incorrect price. Accepted payment methods: Visa, MasterCard, PayPal, and Crypto Wallet. Gift Cards are available for online purchase in increments of 300 TL, 500 TL, 1000 TL, 1500 TL, 2000 TL, 2500 TL, 3000 TL, 4000 TL, and 5000 TL. Gift Cards can be used online or at any Labor Organic store. When you purchase a Gift Card, standard shipping charges and, if applicable, sales taxes will be added.


Promotion Codes
From time to time, Labor Organic offers promotions through emails, catalogs, letters, and advertisements. By signing up and agreeing to receive promotional notifications from Labor Organic, you will receive email promotions and offers with special codes valid for free shipping and other discounts. To take advantage of our promotions, please visit our E-newsletter Signup page. By using our website, you acknowledge and agree that excessive abuse or misuse of promotion codes and other promotions may result in the cancellation of the order or product. To ensure fair reimbursement and distribution of promotions to our registered customers, Labor Organic may restrict reimbursements per person, per household, per email, per IP address, or per order for any reason. Promotion codes are inherently limited and may expire or be terminated with or without notice. Promotion codes are void where prohibited by law. Promotion codes cannot be copied, sold, or shared. They are not redeemable for cash and may be canceled or altered for any reason.


Delivery Policies
Standard shipping is free for orders of 1500 TL and above! Purchases are shipped from our warehouse in Konya and will arrive within 3-5 business days after your order is accepted. Out of Stock Products: We apologize for any inconvenience this may cause. If your product is out of stock, we will contact you regarding your order. Labor Organic does not backorder.


Return Policies
Valid only for purchases made at Labor Organic stores in TR or at www.labororganic.com. All returns and exchanges require a sales receipt. Promotions are not valid for exchanges. Products paid for in cash can only be exchanged or store credit will be issued. No cash refunds are given. If you believe you have been overcharged for a product, please inform the store attendant or call 0850 335 0 373, and the difference between the amount paid and the correct sales price will be refunded to you. A written copy of these terms is available upon request. Labor Organic reserves the right to change the return, refund, and exchange policies at any time without notice.


GIFT CARD POLICIES
Gift cards can only be used in exchange for products, either online at www.labororganic.com or at any Labor Organic store, and cannot be redeemed for cash.


VIP POLICIES
All information regarding Labor Organic VIP will be used in accordance with our policies stated at www.labororganic.com. Labor Organic does not request or require any personal information related to the use of a credit card and only requests this information in connection with the voluntary VIP program. Need Help? WhatsApp 0850 335 0 373


Product References
Labor Organic appreciates your feedback regarding your experiences with our products. As long as they are not erroneous, destructive, or misleading, all positive and negative critiques, comments, or testimonials (collectively, “Testimonials”) will be published on our website. If your testimonial has not been published on our website, our customer service department may contact you to improve our product quality and service. We also reserve the right to correct testimonials for length, spelling, grammar, or any other reason, provided the meaning is not significantly altered. By providing a testimonial to Labor Organic, you grant us the unlimited right to use your testimonial forever, in any and all media formats and channels known today or developed in the future, without any compensation to you, and to disclose your first name, last initial, city, and/or state as the source of the testimonial. Thank you for taking the time to share your thoughts with other Labor Organic customers.


Intellectual Property Rights
All copyrights, trademarks, trade dress, other intellectual property rights, and materials on our website, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips, and written materials (collectively, “IP”), are owned, controlled, or licensed by Labor Organic, its affiliates, or third parties who have licensed their material to Labor Organic, and are protected by Turkish and international trademark and copyright laws. You may access, view, download, and print the IP and other materials displayed on our website for non-commercial personal use only, provided that you (1) retain all copyright, trademark, and other proprietary notices contained in the IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party for commercial purposes. Your use of our website or access to, viewing, downloading, or printing of the IP does not transfer any license, right, title, or interest in any material or software to you. Reproduction (except as noted above), publication, transmission, distribution, display, modification, creation of derivative works, sale, or any exploitation of the IP, our website, or related software, in whole or in part, is prohibited. All software used on our website is the property of Labor Organic or its suppliers and is protected by Turkish and international copyright laws. The IP and software on our website may only be used as a shopping resource. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance, is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of all IP on our website is the exclusive property of Labor Organic and is also protected by Turkish and international copyright laws. The Labor Organic trademark and service mark, the www.labororganic.com domain name, and all other graphics, logos, page headers, button icons, text, and service names accessible or offered through our website are trademarks or trade dress of Labor Organic in Turkey and other countries.
Privacy
We are aware that the consumer marketing information we have should be used responsibly, in a beneficial manner, and with respect for personal preferences. We agree to: (1) inform our customers about options to avoid renting, selling, or trading information with other marketers, (2) respect customers' requests not to share their information with other marketers, and (3) respect customers' requests not to receive mail, phone calls, or other offers from Labor Organic. Labor Organic's website regularly uses technologies such as cookies. A 'cookie' is a small file stored by your web browser on your computer. Cookies allow us to recognize you through an anonymous ID number associated with the cookie when you visit our website. Your name, address, or credit card number is never stored in our cookies. These cookies help us understand how you click through our website and which pages you visit during your session. Understanding your shopping behavior allows us to improve and personalize your shopping experience and speed up your checkout process. We may use technologies such as cookies to deliver enhanced online display advertising tailored to your interests. Accepting cookies through your web browser is your personal choice. You can disable cookies on your browser. However, if you choose not to accept cookies, we may not be able to provide you with the best shopping experience tailored to your needs. We use third-party service providers to serve ads on our behalf on the internet and sometimes on this site. They may collect anonymous information about your visits to our website and your interactions with our products and services. They may use this information to create targeted advertisements for products and services on this and other websites. This anonymous information is collected using pixel tags, an industry-standard technology used by most leading websites. No personally identifiable information is collected or used in this process. They do not know your name, phone number, address, email address, or any personally identifiable information. Disclosure About Google Analytics Features: Our website uses several applications provided by Google under the name Google Analytics Advertising Features. These may include: Google AdWords/Targeted Marketing, Google Analytics, Google Universal Analytics, Google Tag Manager, DoubleClick, and Google Sponsored Promotion service. These advertising features may work together with cookies and cookie technology as described above. You can opt out of Labor Organic's advertising features by clicking here. Or you can opt out of Google's Advertising Features by accessing Google Analytics and utilizing the opt-outs provided there. These Privacy Principles may change. Please review them periodically. If we make changes to the T.C. Online Privacy Statement, we will update the 'Last Updated' date at the top of this statement. Any changes to this statement will take effect upon the posting of the revised statement on our website. Your continued use of our website after these changes means you accept the revised statement.


Warranty
You agree to defend, indemnify, and hold harmless Labor Organic and its affiliates from any and all claims, damages, costs, and expenses, including attorney fees, arising from or related to your use of our website or any breach of these Terms of Sale by you.


Disclaimer
Our website is provided by Labor Organic on an “AS IS” and “AS AVAILABLE” basis. Labor Organic makes no representations or warranties of any kind, express or implied, regarding the operation of our website or the content, materials, or products included on our website. To the extent permitted by applicable law, Labor Organic disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, Labor Organic disclaims any and all warranties, express or implied, for any merchandise offered through our website. By using our website, you acknowledge that your use of our website is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer. This disclaimer constitutes an essential part of this agreement. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.


Limitation of Liability
Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall Labor Organic or any of its affiliates, employees, directors, officers, agents, vendors, or suppliers be liable to you or to any other person for any indirect, special, incidental, or consequential damages or any damages of any kind, including but not limited to loss of profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, arising out of or in connection with the use of or inability to use our website, even if an authorized representative of Labor Organic has been advised of or should have known of the possibility of such damages. Subject to the foregoing, in no event shall Labor Organic be liable for any damages in excess of the amount paid by you in connection with your use of our website during the six-month period preceding the date on which the claim arose.


General
The above Terms of Sale govern the entire commercial relationship between you and Labor Organic through our website and supersede all prior agreements and representations. The headings are for reference purposes only and do not define or limit the scope of any section in any way. If any provision of these Terms of Sale is deemed unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and the other terms shall remain in full force and effect. Labor Organic's failure to act with respect to a breach of these Terms of Sale by you or others does not constitute a waiver and shall not limit Labor Organic's rights with respect to such breach or any subsequent breaches. The Terms of Sale shall be governed and construed in accordance with Turkish law, without regard to conflicts of law principles. Any action or legal proceeding arising out of or relating to these Terms of Sale or your use of our website must be brought in Turkish courts, and you hereby consent to the exclusive jurisdiction of such courts.